Recently my husband and I bought some tile from this store. Charles Vidal helped us choose and purchase our tile. We have known Charles for many years as he has helped us with other tile projects. We highly recommend for you to shop at this store and ask to work with Charles. He is one of the nicest people you’ll ever meet and is so knowledgeable!!!!! He will give you a great deal!!!
I want to give praise and credit to the four principals who were tremendously helpful and made my Spanish tile purchasing experience a great one. The beautiful tile I ordered from Spain sat in Casa's warehouse for quite some time after it arrived. This was because I had to change contractors, and this caused quite a delay in my project. But Charles Vidal and Louie De La Rosa patiently held it in their warehouse for me. In fact Charles was patient and helpful with me throughout the entire process. And Louie's installation advice was invaluable. Additionally, Jorge Mora and David Colunga, the delivery team, was very accomodating as well. They had to re-stack the tiles so that they would fit in the POD properly. And returns and exchanges I had to do with some broken tile and a grout change were handled without any hassles. Now my beautiful wood-textured floor tile looks perfectly beautiful in my refurbished property, thanks largely in part to the awesome team at Casa Carpet!
As a broker, I have been recommending Casa Carpet to property owners for years. Ever since my first carpet purchase from Terry Almeida a few years ago I have been a loyal customer here. She is fantastic! Always prompt and professional, with top-notch customer service. I have seen the products and selection at many other stores, but they don't even touch the prices and selection at Casa. I have consistently found substancial savings at Casa Carpet. And they provide excellent installation as well!
My contractor and I were looking for durable tile with a wooden appearance. I am so thankful I found Roel Correa at Casa Carpet. He was so helpful, answered all my questions, and really listened to me and what I was looking for. He then helped me make the most perfect selection. And I was very pleasantly surprised when he called me afterwards just to make sure I was happy with how everything turned out. He performs excellent follow-up. I strongly recommend Casa Carpet & Tile for their great quality and selection of products, lower prices than anywhere else, and amazing customer service.